Clerical Assistant - REQ06526 - 483998

NLC4 £ 26,991 - £28,283

North Lanarkshire Council, as one of Scotland's largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

The Clerical Assistant reports to the Administrative Officer and is responsible for the effective and efficient administration support of the delivery of the repairs and maintenance functions. A key role will be to work as part of the Local Homes team and liaise with the Customer Service Hub within Strategic Communication and Engagement to provide a comprehensive repairs service to customers.

You should moderate experience of working withing a clerical or administrative environment with experience of assisting with the prioritising and scheduling of works. Customer care and complaints handling experience is also essential.

You should have comprehensive IT skills, particularly in relation to planning systems, with a working knowledge of Microsoft computer packages. With excellent organisational and communication skills you will be self-motivated and be able to prioritise your own workload and maintain a high degree of confidentiality.

You will be employed as a hybrid worker working between home and an office base in the Civic Centre, Motherwell.

35 hours per week
- Monday
- Thursday: 08:45 - 16:45 (including a 55 minute unpaid break)

Friday: 08:45 - 16:15 (including a 50 minute unpaid break)

If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.

We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

* For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #Keeping The Promise . This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.

This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.