Property Services Senior Contract Lead

Clyde Valley Group (CVG) is a leading housing association committed to delivering exceptional customer experiences across all tenures. We value innovation, collaboration, and continuous improvement to ensure our services meet the highest standards.

Property Services Senior Contract Lead

Permanent, 35 hours per week

In this role as Property Services Senior Contract Lead, you will play a pivotal part in delivering a high‑quality, customer‑focused and people‑centred Property Services function, with specific responsibility for leading the day‑to‑day operational delivery of repairs, voids, landscape maintenance, medical adaptations, technical inspections and related customer contact across Clyde Valley Group.

Reporting to the Property Services Manager, you will:

• Lead and coordinate the day‑to‑day delivery of repairs, voids, landscape maintenance, medical adaptations and technical inspection activities, ensuring services are safe, efficient, customer‑focused and delivered to agreed standards.
• Provide line management, coaching, supervision and day‑to‑day support to Technical and Quality Inspectors across repairs, voids and landscape maintenance.
• Promote a positive, inclusive and accountable team culture, supporting wellbeing, workload planning and effective cross‑team working.
• Ensure services are delivered in line with relevant legislation, regulation, landlord obligations, health and safety requirements and Clyde Valley Group policies.
• Promote a strong health and safety culture, ensuring risks are identified, recorded, escalated and managed appropriately.

• Relevant qualification in building, construction, maintenance, surveying or a related discipline, or equivalent practical experience (for example SVQ/NVQ, HNC, HND, degree, CIOB, RICS).
• Evidence of continuing professional development relevant to repairs, maintenance, leadership, customer service or health and safety.
• Significant management experience in repairs, maintenance, technical inspection, construction or property services.
• Strong knowledge of repairs and maintenance, including diagnosis, specification, contractor instruction, post‑inspection and quality control.
• Strong technical judgement, problem‑solving skills and ability to make proportionate recommendations.
• Customer‑centred, empathetic and committed to positive outcomes.
• Full UK driving licence and access to a vehicle for business use, or ability to meet the travel requirements of the role.

You’ll be part of a forward‑thinking organisation that values people, innovation and excellence. We offer competitive benefits and the opportunity to make a real impact in the social housing sector.

We provide a great remuneration and benefits package, including generous holidays, flexible working arrangements, an on‑site gym, and training and development opportunities.

As a Disability Confident Employer, we’ll interview all disabled candidates who meet the minimum essential requirements for the post. If you tell us that you’re disabled, we’ll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and, if you join us, throughout your employment.