Digital Helpdesk Apprentice — Facilities FM & Navision
Job in
Motherwell, North Lanarkshire, ML1, Scotland, UK
Listed on 2026-07-25
Listing for:
QA Limited
Apprenticeship/Internship
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Office Administrator/ Coordinator
Job Description & How to Apply Below
Apleona UK is seeking a Digital Customer Support Apprentice to join the helpdesk for the Fed Ex UK account. You will coordinate facilities management requests, engage engineers and subcontractors, and ensure SLAs are met while logging activity in Navison.
The role involves monitoring emails, updating portals, and using tools like SharePoint, Excel, Teams and Outlook to keep operations aligned across the UK. Training and growth are provided through QA’s apprenticeship program.
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