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Insurance Customer Experience & Upsell Specialist

Job in Motherwell, North Lanarkshire, ML1, Scotland, UK
Listing for: Policy Expert
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 25000 - 26000 GBP Yearly GBP 25000.00 26000.00 YEAR
Job Description & How to Apply Below

Policy Expert in Motherwell is seeking a dedicated colleague to deliver outstanding customer experiences across calls, live chat and policy queries. You’ll be the friendly voice behind renewals, quotes and advice, ensuring customers feel valued and supported throughout their insurance journey.

In this hybrid role, you’ll contribute to a busy team, drive service levels and compliance with FCA guidelines, while enjoying a generous benefits package and a salary banding of £25,000–£26,000.

Are you ready to take on the Insurance Customer Experience & Upsell Specialist role at Policy Expert?

Consider building your career as a Insurance Customer Experience & Upsell Specialist at Policy Expert.

The Insurance Customer Experience & Upsell Specialist position in the Management & Operations, Sales field is open for applications.

We have an opening for a Insurance Customer Experience & Upsell Specialist in Motherwell, Scotland, United Kingdom within Management & Operations, Sales.

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