Service Desk Specialist: Complex IT Support & Customer Care
Listed on 2026-10-11
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Customer Service/HelpDesk
HelpDesk/Support
North Lanarkshire Council in Motherwell is seeking a proactive Service Desk Officer to join our Service Desk. You will escalate and resolve incidents, support colleagues across the organisation, and ensure high standards of customer service while keeping essential services running.
You will work in a hybrid model from Civic Square with a shift pattern and occasional out-of-hours standby. Bring ICT qualifications and strong problem-solving skills to the role.
We invite applications for the Service Desk Specialist:
Complex IT Support & Customer Care position located in Motherwell, Scotland, United Kingdom.
We appreciate your interest in this position.
Join North Lanarkshire Council Ltd and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Service Desk Specialist:
Complex IT Support & Customer Care role at North Lanarkshire Council Ltd, based in Motherwell, Scotland, United Kingdom.
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