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Car Finance Complaints Lead
Job in
Motherwell, North Lanarkshire, ML1, Scotland, UK
Listed on 2026-07-20
Listing for:
CarMoney
Part Time
position Listed on 2026-07-20
Job specializations:
-
Finance & Banking
Regulatory Compliance Specialist
Job Description & How to Apply Below
Car Money is seeking a proactive Complaints Officer to manage the complaints lifecycle within our car finance operations. You will ensure robust audit trails in the CRM, escalate where needed, and coordinate with lenders, dealerships and management while maintaining high customer satisfaction.
The role involves leading weekly meetings, guiding the risk committee, and safeguarding financial exposure through timely resolutions. Onsite in Eurocentral with a competitive package.
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