Senior Study Manager - Immunology

THE ROLE

As Senior Study Manager, you will provide scientific and operational leadership across customer studies, ensuring routine, complex and developmental projects are delivered to a consistently high standard. You will translate customer objectives into robust study designs, practical workplans, meaningful data outputs and clear, client-ready communication.

This role is suited to an experienced scientific professional with proven expertise in managing complex studies, who is ready to take greater ownership of study delivery, scientific oversight and customer relationships. You will confidently lead studies from concept to completion, balancing scientific quality, timelines and commercial objectives, while providing guidance, mentorship and support to direct reports to enable their development and success.

You will be highly organised, managing multiple studies, priorities and stakeholders simultaneously, while proactively identifying and mitigating study risks, technical challenges, resource constraints and documentation needs. You will communicate complex scientific and operational information clearly to both customers and internal teams and support data interpretation, quality standards, team development and continuous improvement across study delivery.

As a key member of the scientific unit, you will contribute to the ongoing development of capabilities, processes and ways of working within your assigned area, helping shape scientific strategy and support the growth of Rouken Bio’s services.

The ideal candidate combines strong scientific judgement with excellent organisational skills, a proactive, customer-focused approach and the ability to coach others, helping maintain Rouken Bio's reputation for scientific excellence, quality and collaborative service.

WHAT WE EXPECT YOU TO DO

Key responsibilities:

Study leadership delivery & scientific management

• Lead routine, complex and developmental customer studies from initiation to completion, ensuring customer objectives, scientific quality, timelines, budgets and deliverables are achieved.

• Oversee multiple studies and customers simultaneously, providing scientific leadership and ensuring consistent, high-quality study delivery.

• Design robust, deliverable study plans and provide scientifically informed recommendations that balance customer needs with operational feasibility.

• Directly manage complex or strategic projects where required and proactively identify and mitigate scientific, operational and resource risks.

• Build trusted customer relationships through clear communication, regular scientific updates and effective management of study progress and expectations.

• Allocate studies appropriately, providing technical guidance and mentoring to Study Managers and Study Scientists to support high-quality delivery and professional development.

• Line manage direct reports by setting objectives, conducting performance and development reviews, and supporting training and career progression.

• Collaborate with operational teams to optimise study timelines, resource planning and laboratory capacity, ensuring efficient project execution.

• Drive continuous improvement across study management processes, systems and workflows, contributing to the development of your scientific unit.

• Support the delivery of revenue targets and project milestones for directly and indirectly managed studies, contributing to the commercial success of the business.

Scientific oversight, interpretation and troubleshooting

• Apply strong assay knowledge to support practical study design, data interpretation and robust scientific conclusions.

• Interpret data as it is produced to identify good results, emerging issues and the need for prompt troubleshooting or study adaptation.

• Proactively mitigate potential errors by identifying likely assay, procedural, reagent, equipment or documentation risks.

• Support troubleshooting of assays, procedures and study outputs, drawing on wider technical awareness and the needs of the customer question.

Team coordination, training and operational planning

• Coordinate study teams so that operators and contributors understand the customer needs, study plan, quality expectations and the reason behind the work.

• Support scheduling and prioritisation of study activities, balancing customer milestones with people, equipment, reagent and laboratory capacity.

• Train and support colleagues in routine to complex assays, study processes and documentation expectations to maintain consistent standards.

• Contribute to long-term assay readiness by proactively considering reagent supply, assay performance, training requirements and future project needs.

Documentation, quality and compliance

• Prepare and review clear protocols, analysis plans, reports, data updates and customer communications that accurately describe the study plan, progress and outcome.

• Conduct thorough technical review of study documentation, actively checking scientific accuracy, completeness, consistency and data integrity.

• Promote strong…