Operations Director

Are you a highly skilled and motivated leader? Do you thrive in a positive, people-focused environment?

The Operations Director serves on our team as a forward thinking partner providing visionary leadership to ensure the overall success of our operations. The Director's first responsibility is to execute the vision of our Operator to "be where the moment matters", take ownership of the restaurant, and exhibit care for all team members and guests. The Director must ensure that the relationship among the teams is healthy and strong.

Partnering with the Operator to protect the safety and security of the restaurant, the Director must fully understand all the risks facing the business and be passionate about implementing policies, providing necessary communication, and taking immediate steps to protect Chick-fil-A brand standards for our team.

Chick-fil-A is more than just a restaurant - it's a place where teamwork and leadership development are valued. As an Operations Director, you will have the chance to work in a dynamic and fast-paced environment, while making a positive impact on the lives of our team members and the community.

• Flexible schedule to accommodate work-life balance
• Paid time off for vacations and personal days
• Comprehensive health, dental, and vision insurance
• Life and disability insurance for added peace of mind
• Simple Plan IRA matching to help you plan for the future
• Employee discount on delicious Chick-fil-A meals
• Opportunities for growth and advancement within the company
• Other additional benefits

• Lead and manage a team of talented individuals
• Ensure smooth daily operations of the restaurant
• Oversee inventory management and ordering
• Maintain high standards of food safety and cleanliness
• Create and implement strategies to drive sales and increase profitability
• Train and develop team members to deliver exceptional customer service

• Prior experience in a leadership role
• Leads with humility and by example
• Passion for systems and strategy
• Strong organizational and communication skills
• Ability to thrive in a fast-paced, high-pressure environment
• Passion for providing excellent customer service
• Knowledge of food safety regulations and procedures
• Has Saturday availability, and can work 1-2 nights per week

If you are a dynamic and enthusiastic individual with a passion for leadership and teamwork, we encourage you to apply for the Operations Director position at Chick-fil-A. Join our team and be a part of a company that values its employees and makes a positive impact in the community!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.