Assistant Manager

Job Summary

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well‑trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change‑management efforts within the retail organization.

• Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
• Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, and clearance management, maintaining accurate pricing and organized stockrooms.
• Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks.
• Foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets.
• Collaborate with the store manager to create and implement effective marketing and promotional campaigns.
• Maintain a clean and organized store environment.
• Perform other duties as may be assigned.

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• High school diploma or equivalent.
• Previous experience in retail management or a related field.
• 2‑4 years of retail experience as an Assistant Manager.
• 3‑5 years of retail experience.

• Squat / Kneel / Stoop (Frequent to continuous)
• Stand / Bend / Walk (Frequent to continuous)
• Twist (Occasional to Frequent)
• Reach above shoulder (Occasional to Frequent)
• Lift / Carry (Occasional to Frequent)
• Push / Pull (Occasional to Frequent)
• Use of hands (manual dexterity, grasping, frequent to continuous)

The above statements describe the general nature and level of work being performed. Equal employment opportunities are provided to all employees and applicants. Discrimination and harassment of any type is prohibited.

Citi Trends offers a competitive salary and benefits package including health and dental insurance, paid vacation, a 401(k) plan, paid training, and more.

Mid‑Senior level

Full-time

Other

Retail