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Customer Service Representative - State Farm Agent Team Member

Job in Mound, Hennepin County, Minnesota, 55364, USA
Listing for: Westmetroinsurance
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 70000 USD Yearly USD 70000.00 YEAR
Job Description & How to Apply Below

Customer Service Representative - State Farm Agent Team Member

Full Time in Mound, MN

Responsive recruiter - Replies within 24 hours

Benefits
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Compensation $70,000.00 per year

Apply Now

Are you ready to join a dynamic fun team that's been making waves in insurance since 2010? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Mound, Minnesota and a presence in Wisconsin & Iowa, we offer flexible scheduling, a supportive work environment, and plenty of fun along the way.

As part of our team of eight seasoned professionals, you'll have the chance to engage with clients all over the state, helping them with their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Colin Charlson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.

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