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Logistics Customer Care Specialist: Escalations & Delivery

Job in Mounds View, Ramsey County, Minnesota, USA
Listing for: Saia Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Supply Chain/Logistics
Salary/Wage Range or Industry Benchmark: 32000 - 39000 USD Yearly USD 32000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: Logistics Customer Care Specialist: Escalations & Delivery Support

Saia Inc. is seeking a customer support professional to deliver escalated assistance to customers while working closely with terminal operations to resolve disputes and service concerns. You will maintain accuracy and clear communication to drive customer satisfaction and operational excellence.

The role involves handling inquiries, investigating issues, coordinating with dispatch, and supporting billing and data entry, with potential for growth in a busy logistics environment.

This posting is for the Logistics Customer Care Specialist:
Escalations & Delivery Support role at Saia Inc., based in Mounds View, MN, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Logistics Customer Care Specialist:
Escalations & Delivery Support role in the description above.

We appreciate your interest in this position.

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