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Logistics Customer Care Specialist – Escalations & Scheduling

Listing for: Saia Inc.
Full Time position Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator
  • Supply Chain/Logistics
    Business Administration, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 32000 - 39000 USD Yearly USD 32000.00 39000.00 YEAR

Job Description & How to Apply Below

Saia Inc. is seeking a customer-focused professional to deliver escalated support to customers and work with terminal operations to resolve disputes and scheduling issues. The role emphasizes accuracy, clear communication, and driving operational excellence.

You will interact with drivers, customers, and management while maintaining knowledge of policies, procedures, and service expectations. The position supports billing and data entry with standard office tools in a fast-paced terminal

This role, Logistics Customer Care Specialist – Escalations & Scheduling at Saia Inc., could be your next opportunity.

The position is based in Mounds View, MN, United States.

This opportunity is part of our work in Bio & Pharmacology & Health, Other.

The advertised compensation is 32.000 - 39.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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