Service Manager

Why Choose Jay's?

• Salary range: $85K–$125K + bonuses
• Full benefits: Company-paid medical and life insurance for the employee; dental and vision for full‑time employees; additional coverage available
• 401(k) with up to 3% company match
  , begins 1 year after your start date
• Up to 3 weeks paid vacation per year
• Limited on‑call schedule: Only true emergencies (property damage) for existing customers; everything else is booked next day
• Company‑supplied new & safe truck with air conditioning
• Company‑provided iPad, iPhone, and logo polo shirts

• Always Do the Right Thing
• Always Growing
• Be Kind – The Golden Rule
• Deliver Wow Customer Service

• Office support: All‑star staff so you can focus on leading your division
• Stability: Family‑owned since 2005; one of the largest and most established home service brands in the region
• Ongoing professional & personal development (in‑house + nationwide)
• Engaged, positive team culture
• Fun & focused environment: Work hard, play hard
• Community focused: Strong support for local veterans, charities, and global causes
• Destination employer: Strong brand reputation & culture
• Our Standard: Over 3,000+ Google reviews (industry average: 100), 1,000+ 5‑star Facebook reviews, and 5,000+ 5‑star reviews on other platforms

The Job Responsibilities of this Division Manager include, but are not limited to:

• Conduct ride‑a­longs with technicians
• Conduct effective one‑on‑one meetings
• Lead weekly team meetings
• Hit daily revenue goals and manage departmental budgets
• Set goals and KPIs for team; develop performance improvement plans
• Coordinate technical training with vendors
• Cascade information and uphold company core values
• Coordinate with dispatch and review calls
• Resolve customer and employee issues

• Minimum 3 years management experience
• Sales training experience
• Proven success training and developing people

• Management experience in home services
• Trade knowledge in HVAC, Electrical, Plumbing, and/or Construction

• Determined
• Respectful
• Positive & personable
• Loves the details
• Goal‑oriented
• Passionate about helping others

If you feel like this is the career path for you, click APPLY to submit your resume.

An email will follow with next steps.

Equal Opportunity Employer

• Medical insurance
• Vision insurance
• 401(k)

Learn More

Mid‑Senior level

Full‑time

HVAC and Refrigeration Equipment Manufacturing