Office Manager

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing

Detroit Metro Area (In-Office)

Full-Time

Carabell Leslie & Company is a long-established CPA firm serving individuals, closely held businesses, and nonprofit organizations throughout the Detroit Metro area. We are known for strong client relationships, technical excellence, and a collaborative team culture. As the firm continues to grow and modernize, we are seeking an experienced Office Manager to oversee core administrative operations and support our accounting professionals.

The Office Manager is responsible for overseeing the firm’s day-to-day administrative operations, with primary responsibility for billing, collections, and administrative team management. This role ensures smooth office operations, timely and accurate client billing, effective collections, and strong administrative support for accountants and principals.

This position is ideal for a highly organized professional who is detail-oriented, proactive, and comfortable managing people, processes, and client-facing administrative functions.

• Oversee the firm’s billing process, including review, preparation, and issuance of client invoices
• Monitor accounts receivable and manage collections in a professional, client-friendly manner
• Follow up on past-due accounts and coordinate with principals on collection matters as needed
• Maintain accurate billing records and reports
• Assist with billing rate updates, engagement billing schedules, and retainer tracking

• Supervise and manage administrative and support staff
• Assign and prioritize administrative tasks to support accountants and tax staff
• Train, mentor, and evaluate administrative team members
• Ensure adequate administrative coverage during peak periods

• Serve as the central point of coordination between accountants, administrative staff, and principals
• Support workflow efficiency by improving administrative processes and procedures
• Maintain office systems, policies, and internal documentation
• Assist with onboarding of new employees from an administrative and operational perspective

• Support accountants by ensuring administrative tasks (scheduling, document processing, billing follow-up) are handled efficiently
• Respond to client administrative inquiries professionally and promptly
• Help ensure a positive client experience through organized and responsive office operations

• 5+ years of experience in office management, operations, or administrative leadership
• Prior experience with billing and collections, preferably in a professional services environment
• Strong organizational and time-management skills
• Ability to manage and motivate an administrative team
• Professional written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Experience in a CPA firm, law firm, or other professional services firm
• Familiarity with accounting or practice management software (e.g., Canopy, Quick Books, similar systems)
• Experience working with confidential financial and client information

• Detail-oriented with strong follow-through
• Calm, professional approach to client communications regarding billing and collections
• Strong judgment and discretion
• Ability to balance multiple priorities in a deadline-driven environment
• Team-oriented mindset with a service-focused approach

• Competitive compensation based on experience
• Stable, collaborative work environment
• Opportunity to play a key operational role in a growing firm
• Long-term career opportunity with increasing responsibility