Service Technician

The Service Technician reports to the Service Manager and is responsible for performing a range of HVACR jobs for residential customers.

• Serving as a member of ad hoc Service Department teams to conduct HVACR servicing jobs promptly and efficiently.
• Performing routine HVACR service activities without direct oversight or on-site assistance.
• Assisting the Senior Service Technician(s) in training other employees on service-related subjects.
• Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts.
• Developing lead referrals for the sales staff.
• Conducting non-service work in support of the IAQ and Installation Departments, as assigned.
• Performing related duties as directed by the Service Manager.

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• One or more years of successful experience, either as a commercial service or installation technician.
• Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential customers, suppliers, and other employees.
• Physical ability to perform all duties under the conditions, circumstances, and extreme weather conditions found in TN.
• Interest and initiative in maintaining and advancing HVACR skills through self-study, company training, manufacturers' workshops, and other professional development activities.
• Current TN operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment.
• Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints.

• Flexible schedule
• Opportunity for advancement
• Training & development
• Paid Training
• Careers Advancement Opportunities
• Competitive Compensation
• Year-Round Work
• Spiffs & Rewards