Medical Assistant

Summary

Under direct supervision of the provider, the Medical Assistant will be responsible for patient assessment and care, maintaining appropriate documentation, and coordinating care to ensure high‑quality, compassionate service.

• $2,500 Sign on Bonus**

• (30%) Triages all calls, schedules daily urgent/emergent add‑ons, receives and relays test results, and supports, directs and refers patients for consults and testing and insurance pre‑certification.
• (30%) Greets patients and/or family, performs routine pre‑examination procedures including vital signs, assesses and records objective and subjective data, updates patient records, and performs medication reconciliation and refills within scope of certification.
• (20%) Assists provider with examinations and procedures.
• (20%) Prepares and cleans patient area, sets up equipment, cleans and facilitates room setup after procedures, disposes of contaminated supplies and sterilizes instruments.

Other

Duties and Responsibilities:

• Provides complete patient assessment within scope of practice.
• Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens.
• Assists with procedures such as EKG, PFT, ABI, NST, and other clinical tasks.
• Maintains a clean and safe environment for patients and staff; may travel to satellite clinics.
• Operates computer systems: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems.
• Demonstrates critical thinking for patient management and maintains confidentiality in accordance with HIPAA.
• Performs clerical duties (filing insurance forms, answering phone, updating records) and orders supplies and medications.
• Maintains accurate documentation and coding; participates in annual quality reviews.
• Provides for age‑specific needs of the population served per department standards.
• Performs other related duties as assigned.
• Demonstrates competency in Microsoft Windows and may participate in further learning opportunities.

• BLS:
  Basic Life Support (within 1 month of hire or transfer)
• MA CERT:
  Medical Assistant
• Other required certifications (active) include:
• Registered Medical Assistant (RMA) through AMT
• Certified Medical Assistant (CMA) through AAMA
• Equivalent Medical Assistant Credential (e.g., CCMA)
• Medical First Responder
• Emergency Medical Tech Basic/Specialist or Paramedic under Michigan state standards
• Registered Radiologic Technologist through ARRT
• Completion of an accredited Medical Assistant program (preferred)

High school diploma or GED is required.

• Excellent interpersonal skills for communication with patients and staff.
• Mandatory OSHA training annually as per Exposure Control Plan.
• Knowledge of medical office policies, practices, and procedures acquired through 3–5 years in a healthcare setting.
• Previous experience in a physician clinic setting preferred.

• Exposure to stressful situations, trauma, grief and death.
• Ability to wear personal protective equipment, including latex or substitutes.
• Ability to move freely within the facility and perform job functions.
• Requires sitting/standing/walking for long periods; frequent postural changes (stooping, kneeling).
• Exposure to blood‑borne pathogens; must complete TB testing and blood borne pathogen protocols.
• Handles multiple tasks, works independently, maintains regular attendance, and stays alert.
• Needs dexterity for handling and reaching; repetitive movements common.
• Physical demand level:
  Light. Lifts 11–20 lbs 0–33% of workday, 10 lbs 34–66% of workday, and performs arm/leg control tasks.