Customer Service​/Sales

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Location: Mount Pleasant, MI

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. They greet, qualify, recommend and close with customers in their department and know how to handle basics in adjacent departments.

• Maintain in-stock condition of assigned areas and ensure the area is clean, shop-able, and safe.
• Provide a safe working and shopping environment by following all safety policies and standards, completing required safety training, and immediately correcting hazards or reporting conditions to the Manager on Duty.
• Collaborate with the Department Supervisor and other associates, across departments, to assist customers and complete sales.
• Assist in store departments which may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.
• Support various position types within the store, such as Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

• Department Sales
• Lead Generator
• Pro Account Sales
• Sales Specialist
• Special Services
• Customer Order Specialist

• Not Applicable

• Full-time

• Consumer Services

Note:

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