SER Surveillance Spv

Any SCIT Tribal Members or associate that works for SECR, SELC & SCIT may apply

SHIFT: 3rd

WAGE: $21.31

POSTED DATES: 10/21/2026-10/26/2026

Eligible Employer for Public Student Loan Forgiveness as a U.S. federal, state, local or tribal government

Under the supervision of the Surveillance Manager, responsible for the handling of confidential information from Tribal Operations, Public Safety, Soaring Eagle Casino & Resort, Saganing Eagles Landing Casino, Bingo Hall, and the Slot Palace. Supervise and coordinate activities of surveillance associates.

If selected for this position you are unable to transfer to any other gaming department within SELC or SECR unless having been gone for a minimum of 1 year from the Surveillance Department.

• Maintain variance reports from each cash handling department. Chart variance reports and investigates patterns of shortages.
• Make recommendations concerning policies and procedures whenever appropriate.
• Coach and instruct surveillance associates which may include disciplinary action up to and including terminations. Evaluate and make recommendations for assigned associates.
• Report associate procedural errors, theft, suspicious or inappropriate behavior, etc. to department managers/supervisors.
• Review video when requested; relay video findings as necessary.
• Maintain daily schedules to ensure that the Surveillance suite is adequately staffed at all times.
• Control picture and video releases to authorized personnel only.
• Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

• Contact with Tribal community to include tribal youth, employees within the immediate organization, and members of the general public as individuals or groups.
• Contact with Surveillance Associates and management to ensure a smooth-running operation.

• High School Diploma or GED.
• Must be at least 21 years of age.
• Three years of experience in casino surveillance.
• Must be on call 24/7 including holidays.
• Must be able to obtain and maintain a gaming license to meet the employment eligibility requirements as they pertain to the position.

• One year in a supervisory capacity.

• Must have a valid State of Michigan Driver`s License, with the proper designation required for the vehicle utilized to perform the job duties and qualify for coverage by SCIT auto liability insurance carrier. A Tribal Driver`s License will also be required if a Motor Pool Vehicle is used in the course and scope of the required job duties.
• Native American preference shall apply to all positions.

• Knowledge of all casino games.
• Knowledge of investigative procedures and techniques; knowledge of fraud detection.
• Knowledge of Policies and Procedures.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, File Maker Pro, and PowerPoint.
• Skill in supervising, training, and evaluating assigned staff.
• Ability to train surveillance personnel in equipment, games, and day-to-day operations.
• Ability to operate surveillance equipment.
• Abili…