Billing Specialist

Billing Specialist

Join Mount Pleasant Waterworks to help manage accurate billing and meter reading.

• Gather and process meter reading data to prepare customer bills.
• Coordinate meter installations and replacements, track installation progress, and perform data entry.
• Monitor, verify, and correct billing discrepancies for Accounts Receivable; perform routine clerical and accounting work.
• Post daily cash receipt journals, balance security deposits, and generate reports for customer service totals, meter reading routine work, and meter routes.
• Assist Customer Service with phone calls and post service orders for final bills.
• Communicate billing concerns to customers and adjust accounts for incorrect meter readings and data entry errors.
• Handle various customer mailings including bills, notices, and other correspondence.
• Generate reports for meter reading routine work, meter routes, rereads, and missed reads.
• Perform related duties as required.

• Vocational/Technical Degree with training emphasis in accounting; supplemented by 1–2 years previous experience and/or training or an equivalent combination of education, training, and experience (Billing Specialist I).
• Vocational/Technical Degree with training emphasis in accounting; supplemented by 3–5 years previous experience and/or training or an equivalent combination of education, training, and experience (Billing Specialist II).
• Strong oral, written, and electronic communication skills and ability to establish and maintain effective working relationships with employees, supervisors, and vendors/agencies.
• Computer skills proficiency in Microsoft Outlook, payroll software, and Advances CIS Infinity.

Billing Specialist I: $47,368 - $70,542
Billing Specialist II: $52,105 - $77,596