Automotive Technician B

Automotive Technician B – AAA-The Auto Club Group

Job Type: Full time
• Exempt/Non Exempt:
Hourly

At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chain of AAA club‑owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non‑members. Every AAA Car Care facility is staffed with ASE‑certified technicians who ensure that every car is treated with the utmost care.

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike.

Technician B completes routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to oil changes, tire replacement & repairs and general vehicle maintenance.

• Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
• Complete fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc.
• Drive vehicles into service bay, prepare them for and complete digital vehicle inspection
• Test drive vehicles and prepare vehicle for delivery to customer after necessary repairs and maintenance are complete
• Keep the shop clean and organized to ensure a positive member/customer experience
• Work with, mentor and train less experienced Technicians

• Excellent medical, dental, vision and prescription coverage
• Free AAA membership
• Free uniforms and shoes
• Up to 3 weeks of vacation in your first year
• 11 paid holidays
• Profit sharing, 401(k) with employer matching
• Automatic 4% 401(k) employer contribution
• Additional 401(k) match of 50% up to 6% contribution
• Pay rates starting at $45,000 annual (hourly rate + productivity bonus earned for every hour produced over 3.0 per week + annual bonus eligibility)
• In addition to base hourly pay, Technician Bs are eligible for an annual incentive opportunity, certification bonus opportunity, and flat rate (production) pay
• Work‑life balance: closed Sundays, shorter workdays than competitors (close at 6 pm), Monday–Friday 7:30 am–6 pm;
  Saturday 8 am–4 pm; closed major holidays

• High School diploma, GED or technical school certification
• Valid driver’s license
• 3 years or more of experience repairing vehicles at a dealership or automotive center
• Knowledgeable about automotive and/or truck systems, tools, and technical resources; able to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
• Understand and consistently demonstrate proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area
• Consistently provide exceptional customer service and improve customer service scores

• ASE certifications (or their equivalent): A4‑Suspension & Steering, A5‑Brakes, plus 2 other ASE certifications
• State inspection certificate where applicable
• AC 609 Certification

• May experience loud noises and odors intermittently in the shop environment
• Position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
• Must have own tools appropriate for their skill level for use in the center
• Must be able to work in the heat; some locations do not have air conditioning; fans are present in all facilities
• Must be able to remain on feet in a concrete facility for the entire work shift

AAA The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 + million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to…