Shift Leader​/Customer Experience Representative

Shift Leader / Customer Experience Representative

Job Category: Operations

Requisition Number: SHIFT
002467

Posted: December 24, 2025 |
Part-Time | On-site | Rate: $17 USD per hour

297 Long Point, 691 Long Point Rd, Mount Pleasant, SC 29464, USA

Whistle Express is a fast‑growing, community‑oriented car wash company with over 140 locations. Our mission is to deliver the best car wash experience while positively impacting customers and communities. We create memorable experiences, ensuring every customer leaves with a smile.

• Growth
  :
  Continuous personal and professional improvement.
• Ownership
  :
  Pride in our work and challenges.
• Accountability
  :
  Highest standards for ourselves and each other.
• Transparency
  :
  Openness and honesty in all aspects.
• Pride in What We Do
  :
  Quality and customer satisfaction in every wash.

As a Shift Lead / Customer Experience Representative, you will lead daily operations, ensuring top customer satisfaction while guiding the team during shifts.

• Customer Engagement
  :
  Welcome customers, answer questions, promote unlimited wash memberships, and educate new customers.
• Operations & Safety
  :
  Guide vehicles into the wash tunnel, prep vehicles, and monitor equipment for smooth, safe, and efficient operations.
• Team Leadership
  :
  Key holder responsible for opening and closing procedures and leader in absence of Assistant Site Leader or Site Leader.
• Attention to Detail
  :
  Conduct vehicle checks, uphold “Sparkle Assurance” standards, and ensure each wash exceeds expectations.

Shift Leads who demonstrate dedication and growth can move to Assistant Site Leader, Site Leader, Trainer, or Maintenance Technician.

• Competitive Pay with uncapped monthly commissions
• Paid Time Off (PTO)
• 401(k) with Company Match
• Service Awards
• Employee Discounts
• Paid Holidays
• Free Car Washes
• Flexible Scheduling
• Paid Training
• A Culture of Growth & Opportunity

We offer more than a job – a career with purpose. Over 140 locations and a growth roadmap support team success and growth.

If you are a natural leader eager to develop customer service, operational efficiency, and team leadership skills, we want to hear from you. Apply today and take the next step as a Shift Leader at Whistle Express.

Detail Oriented;
Enthusiastic;
Team Player;
Leader;
Motivated;
Goal Completion;
Growth Opportunities;
Entrepreneurial Spirit;
Ability to Make an Impact.

Required education and experience levels are flexible and considered on a case‑by‑case basis.

Relevant licenses and certifications are welcome and considered on a case‑by‑case basis.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.