Training Specialist

Description

Department: Training & Development

Location: SMC

Description

FII USA, Inc. is seeking a Training Specialist to deliver standardized manufacturing training, develop qualified trainers, and ensure training programs are delivered consistently and effectively across production operations. Once a part of the team, you will be responsible for a wide variety of tasks within the Training and Development Department in a manufacturing environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Training Specialist will coordinate training launches, deliver initial and specialized training sessions, qualify and coach designated trainers, and conduct training audits to verify compliance with approved procedures, safety requirements, and established training standards.

• Plan and coordinate training launches, including pilot groups, trainer availability, shift coverage, facilities, equipment, materials, demonstrations, learner assignments, and completion timelines.
• Review and maintain a thorough understanding of approved training materials, facilitator guides, assessment criteria, practical evaluation standards, and applicable controlled procedures.
• Deliver pilot, initial-release, specialized, high-risk, remedial, and other assigned training sessions using approved materials and methods.
• Develop and deliver train-the-trainer programs to prepare leads, supervisors, technicians, subject-matter experts, and designated trainers to teach approved content consistently.
• Evaluate and qualify trainers through observation, teach-back sessions, knowledge assessments, practical demonstrations, facilitation evaluations, coaching assessments, and record-keeping reviews.
• Maintain trainer qualification records and supporting documentation, including restrictions, expiration dates, retraining requirements, requalification status, and recommendations for qualification removal when necessary.
• Coach trainers on adult-learning principles, effective communication, demonstrations, questioning techniques, feedback, error correction, learner engagement, assessment integrity, and the use of controlled training materials.
• Conduct classroom, demonstration, and on-the-job training audits using standardized criteria to evaluate content accuracy, training sequence, pacing, learner participation, safety, electrostatic discharge (ESD) compliance, quality requirements, assessments, and record-keeping.
• Provide timely, constructive feedback to trainers following observations and document corrective actions and follow-up reviews to verify sustained improvement.
• Coordinate periodic trainer calibration sessions to ensure consistent instruction, demonstrations, evaluation methods, scoring criteria, and pass/fail requirements across departments and shifts.
• Conduct or oversee practical-skill evaluations and ensure competency decisions are supported by accurate, complete, and objective evidence.
• Support new-hire onboarding, process-change training, certification renewals, qualification recovery, targeted retraining, and corrective-action training.
• Review training completion data, assessment results, practical evaluation outcomes, audit findings, quality trends, learner feedback, and recurring errors to measure training effectiveness.
• Identify whether performance gaps are related to training delivery, instructional content, work instructions, manufacturing processes, systems, staffing, supervision, or individual performance and coordinate follow-up with the appropriate department.
• Maintain accurate trainer matrices, qualification records, training observation reports, audit findings, coaching logs, remediation records, schedules, and corrective-action status updates.
• Supp…