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Product Service Engineer

Job in Mount Pleasant, Racine County, Wisconsin, USA
Listing for: Twin Disc
Full Time position
Listed on 2026-01-07
Job specializations:
  • Engineering
    Systems Engineer, Electrical Engineering, Mechanical Engineer, Electronics Engineer
Job Description & How to Apply Below

At Twin Disc
, we power innovation! As a global leader in power transmission technology, we are committed to evolving our brand and delivering top-tier products to our customers. Our success is driven by the brightest minds, and we foster a flexible, outcome-focused work environment that supports our distributed global workforce.

About the Role

We are seeking a skilled and driven Product Service Engineer to join our Product Service team. This role is ideal for someone with a strong mechanical or electrical engineering background and a passion for solving complex field issues. You will analyze product applications, support field installations, and deliver technical training to customers and service teams.

Key Responsibilities
  • Conduct field analysis using mechanical, hydraulic, and electronic test equipment.
  • Prepare detailed reports to identify root causes and recommend corrective actions.
  • Collaborate with Product Engineers, Test Engineers, and Quality Analysis teams.
  • Lead new product installations, ensuring performance, alignment, and control systems meet standards.
  • Develop and deliver technical training programs and service manuals.
  • Maintain up-to-date knowledge of all Twin Disc products and changes.
  • Travel up to 25% to support field service needs.
  • Foster a cooperative and professional work environment.
Qualifications
  • Bachelor’s degree in Mechanical or Electrical Engineering (BSME/BSEE) with 2+ years of experience, or a technical degree with equivalent experience.
  • Hands‑on experience with mechanical/hydraulic systems.
  • Strong analytical skills for failure analysis and problem‑solving.
  • Proficiency with hand tools and specialized tooling.
  • Working knowledge of personal computers and standard software; familiarity with JDE Enterprise One is a plus.
  • Excellent communication skills and a customer‑focused attitude.
  • Ability to design and implement technical training programs.
Competencies
  • Technical expertise in product design, application, and installation.
  • Strong interpersonal skills to bridge customer needs with internal resources.
  • Ability to work independently and collaboratively across departments.
Why Join Us?

This is a great opportunity to be part of a team that values innovation, technical excellence, and customer satisfaction. If you enjoy working in a dynamic environment and making a tangible impact, we’d love to hear from you.

Benefits
  • Flexible work schedule supporting work‑life balance.
  • Competitive base salary and incentive plans.
  • Health, dental, vision coverage.
  • 401(k) with incredible employer match.
  • Generous paid time off plans.
  • Engaging Wellness Program and Employee Assistance Program (EAP).
  • Work with a winning team with diverse backgrounds and experiences.

Ready to make an impact? Apply today and join a company that powers innovation worldwide!

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