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Patient Coordinator II; Mount

Job in Mount Pleasant, Racine County, Wisconsin, USA
Listing for: Orthodontic Experts
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
  • Dental / Dentistry
    Dental Assistant, Dentistry / General Dentist
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
Position: New Patient Coordinator II (Mount Pleasant)

New Patient Coordinator (Mount Pleasant)

Orthodontic Experts is dedicated to quality care and orthodontic excellence. We are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator.

Our core values consist of the following:

  • Accountability
  • Continuous Improvement
  • Inclusion
  • Integrity
  • Respect
  • Teamwork
  • Transparency

Job Description: You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties Include But Are Not Limited To:

  • Taking clear x-rays.
  • Taking clear photos.
  • Taking accurate scans for retainers.
  • Assisting in sterilizing equipment.
  • Maintaining clean working environment (not limited to picture & X-ray area).
  • Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
  • Assist in meeting and/or exceeding monthly and annual clinic goals.
  • Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
  • In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
  • Participate in Marketing Events
  • Other tasks as assigned.

Requirements:

  • High School Diploma/ GED
  • New Patient Coordinators should have the ability to work independently, and in a team setting.
  • Computer skills
  • New Patient Coordinators should have the ability to travel & transport self to other practice locations.
  • Minimum 6 months Chairside experience.

Working Hours/

Location:

  • Monday – Wednesday 8:45am – 5:00pm
  • Thursday & Friday 6:45am – 3:00pm
  • 2 Saturdays per month
  • 1101 S. Green Bay Rd , Mount Pleasant, WI 53406
  • Travel to Hales Corners , Menomonee Falls and Waukegan
  • Full time
  • Rate of pay - $17 per hour

Benefits (for Our Full-time Employees):

  • Paid Training
  • Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
  • Clinical Bonuses
  • Paid Time Off
  • Holiday Pay
  • Medical, Dental, Vision, and Life Insurance
  • Accident Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employee Assistance Program
  • Health Savings Account
  • Dependent Care Account
  • 401(k) and matching
  • Pet Insurance
  • Tuition Assistance Program
  • Identity Theft Protection
  • Met Life Met Law Legal Insurance
  • Transit Reimbursement - Commuter Account
  • Free and discounted Orthodontic Treatments

Orthodontic Experts is an equal opportunity employer and welcomes applications from diverse candidates.

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