Data Center Technician – Level 3

Top Skills

• Rack and stack
• Troubleshooting
• Cat6
• Cable
• Data center

Summary:

Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post‑execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components.

Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Follows procedures to communicate, report, and accelerate incidents to appropriate Datacenter Technician Leads.

Required:

high school diploma, GED, or equivalent; basic knowledge of computer hardware, servers, and components; 1+ year experience supporting IT equipment or related technology; basic Microsoft Office skills; flexibility to work non‑standard business hours that may include weekends and/or holidays. Previous datacenter experience a plus.

• Monitor the system for equipment failure or errors in performance.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Help programmers and systems analysts test and debug new programs.
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.

• High school diploma, GED, or equivalent.
• Basic knowledge of computer hardware, servers, and components.
• 1+ year experience supporting IT equipment or related technology.
• Basic ability to use Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non‑standard business hours that may include weekends and/or holidays.
• Previous datacenter experience a plus.
• Associate’s degree in computer programming or equivalent training required.
• 2–4 years experience required.
• Verbal and written communication skills, problem‑solving skills, customer service, and interpersonal skills.
• Basic ability to work independently and manage one’s time.

This is a Contract position based out of Mount Pleasant, WI.

The pay range for this position is $28.00 – $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Mount Pleasant, WI.

This position is anticipated to close on Dec 31, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.