L2 Data Center Technician - B Side

L2 Data Center Technician – B Side Day

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B side Days:
Thursday, Friday, Saturday, & every other Wednesday, 6 a.m. to 6 p.m.

Job Brief:
We are seeking a skilled Level 2 Data Center Technician to join our IT team. The Level 2 Data Center Technician is responsible for maintaining the data center’s IT systems, troubleshooting issues, performing server installations, and ensuring uninterrupted network services. The ideal candidate should have a strong understanding of network infrastructure and data center operations, including familiarity with server installations, network updates, break‑fix tasks, and GPU deployment.

• Perform tasks listed under Level 1 as needed.
• Move servers and switches to required destinations for installation.
• Inspect servers and switches to ensure they are not damaged.
• Install servers and switches and cable them according to provided wire maps.
• Ensure all cables are bundled neatly and in accordance with standards.
• Double‑check with network admins to ensure everything is cabled correctly and all connections are up.
• Install additional components needed (NIC, drive, memory).
• Assist in unboxing and prepping servers as needed.
• Audit servers and consumables.
• Troubleshoot a variety of servers and isolate the problem that each server is encountering.
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
• Update firmware on servers to ensure the latest version is installed.
• Configure IP addresses and default login credentials on servers.
• Assist network admins with any issues they are having with a server, including replacing broken or damaged cables, rerouting cables, replacing optics, changing out parts, and installing upgraded versions.
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can log in and run configurations on the device.
• Assist network admins who request specific assistance with servers or switches.
• Deploy and configure GPUs in servers, ensuring proper installation and functionality.
• Perform break‑fix tasks, including troubleshooting and replacing faulty components.

• High school diploma, GED, or equivalent.
• Basic knowledge of computer hardware, servers and components.
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non‑standard business hours that may include weekends and/or holidays.
• Ability to lift up to 35 pounds when necessary.
• Ability to safely climb ladders when necessary.
• Ability to wear personal protective gear correctly when necessary.
• Ability to stand and walk throughout the facility for extended periods without loss or reduction of productivity.
• 2–3 years of experience in a data center environment.

• CompTIA A+ or equivalent experience.
• CompTIA Server+ or equivalent experience.
• CCENT or equivalent experience.
• CCNA certification preferred.
• MCP/MSCE certification preferred.
• Windows OS experience.
• Experience with structured cabling, rack & stack, fiber, or optical testing.
• Understanding of storage devices.
• Experience managing work and priorities through a ticketing system.
• Familiarity with ITIL Framework (ITSM, Change Management, Problem Management).
• Strong understanding of Network Fundamentals (OSI Layers 1‑3).
• Experience with building, testing, and running cables between devices.
• Experience with installing and terminating copper and fiber optic cabling.
• Experience with GPU deployment and troubleshooting.
• OSHA 30 or higher certification.
• Scripting experience preferred – Power Shell, Python, Bash.

This is a contract position based out of Mount Pleasant, WI.

Pay range: $28.00 – $28.00 /hr.

Benefits (subject to change, eligibility requirements apply):
Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan, Life Insurance, Short and long‑term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

This…