Cashier, Retail
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
- Adhere to the company's limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Comply with food safety regulations and safety procedures.
- Identify unsafe conditions or accidents and notify management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment for customers by answering questions about products.
- Follow all applicable laws and company guidelines.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we pride ourselves on diverse teams and a shared purpose:
To Feed the Human Spirit. We innovate and create memorable experiences for customers, communities, and employees with food at the center.
People matter. We provide the tools for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.
Whether seeking a part-time role or a new career, apply today to join our Pick ‘N Save family. For accommodations during the application process, call or contact the store management.
What You’ll Receive From UsWe offer comprehensive benefits, including:
- Healthcare coverage (medical, dental, vision, prescriptions)
- Flexible scheduling with paid time off, holidays, and sick leave
- Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco
- Associate discounts on various purchases
- Up to $21,000 in tuition reimbursement
- Opportunities for growth through training and diverse career paths
For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industry: Retail
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