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Shift Manager

Job in Mount Vernon, Jefferson County, Illinois, 62864, USA
Listing for: 846 - Mt. Vernon
Full Time position
Listed on 2025-12-19
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Restaurant Manager, Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Ever consider running a multi‑million dollar business? Wendy’s is looking for qualified Shift Managers to do just that!

Looking for an employer that will treat you with RESPECT?

Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.

We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.

We are proud to provide competitive benefits and pay.

We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!

Benefits:
  • Medical Benefits
  • Bonus Potential
  • Free Meals while Working*
  • College Assistance
  • Education Rewards/ GED Assistance
  • Company Chaplain
  • Direct Deposit
  • Tenure Recognition
  • Referral Bonus
  • Opportunity for Advancement
  • Uniforms
  • Vacation
  • Employee Assistance Program (Com Psych)
  • Unity Care

Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!

This Wendy’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.

We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.

Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.

We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!

Job Description:

Shift Manager at Wendy’s

Position Title: Shift Manager Reports To: Restaurant Manager / General Manager

Position Overview:

The Shift Manager at Wendy’s is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front‑line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The Shift Manager plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service.

This is a hands‑on leadership position that requires excellent communication, problem‑solving, and multitasking skills.

Key Responsibilities:
  • Leadership & Team Supervision:
    • Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently.
    • Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment.
    • Ensure the team is trained on company policies, procedures, and best practices.
    • Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered.
  • Customer Service:
    • Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly.
    • Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression.
    • Lead by example in providing friendly and efficient service to all guests.
  • Operational Efficiency:
    • Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures.
    • Ensure that food is prepared to Wendy’s quality standards and is delivered to customers in a timely manner.
    • Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness.
  • Financial & Cash…
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