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Enterprise Customer Success Lead: ROI & Growth

Listing for: Ketch
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 180000 - 215000 USD Yearly USD 180000.00 215000.00 YEAR

Job Description & How to Apply Below

Ketch is seeking a Customer Success Lead to own relationships with 20–25 of our largest strategic customers. You will demonstrate value, drive retention and growth, and work with cross-functional teams to reduce churn and expand opportunities.

This remote role requires 12+ years in B2B SaaS CS, 5+ years with enterprise accounts, and a track record of ROI-led expansions. US-based, with equity and benefits in a fast-growing privacy software company.

The Enterprise Customer Success Lead: ROI & Growth role at Ketch is now open for applications in New York, NY, United States.

We invite applications for the Enterprise Customer Success Lead: ROI & Growth position located in New York, NY, United States.

The following position is for a Enterprise Customer Success Lead: ROI & Growth with Ketch.

Our team is growing, and we are hiring a Enterprise Customer Success Lead: ROI & Growth in New York, NY, United States.

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