Zendesk Systems Architect AI-Powered
Listed on 2026-11-01
-
IT/Tech
CRM Systems & Management
Figma is hiring a remote-friendly role within COS to own and evolve Zendesk-based systems and Decagon integration. You will lead ticket routing, classification, and automation strategies while coordinating with Engineering, IT, Security, and Analytics to scale support.
The role emphasizes hands-on administration of Zendesk and related tools, driving improvements, and documenting changes to support a fast-growing customer operations function.
Join us at Figma as our next Zendesk Systems Architect for AI-Powered Support in New York, NY, United States.
The Zendesk Systems Architect for AI-Powered Support position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Zendesk Systems Architect for AI-Powered Support in New York, NY, United States within Management & Operations, IT & Technology.
This role, Zendesk Systems Architect for AI-Powered Support at Figma, could be your next opportunity.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).