Senior Solutions Engineer, Strategic; East

Sales | New York, United States | Remote, Remote | Austin, United States | Washington DC, United States | Full-Time

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Atlassian is looking for a Senior Solutions Engineer, Strategic for our strategic business that’s passionate about being a product expert in the sales cycle, solving our customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds

Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization

participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

Probe for and identify additional opportunities for cross-product/solution expansion

investigate, discover, and assess client pain points

Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

Lead compelling value-based demonstrations, both standard and customized

Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

Help lead cross-functional teams to best support the customer and march toward the same goals

Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit  for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

In the United States
, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $168,300 - $219,725

Zone B: $151,271 - $197,493

Zone C: $139,506 - $182,132

We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.

5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility…