Scheduling Customer Service Rep - Dept of Primary & Specialty Care

Serving as a liaison for our organization with both current and potential patients. Responsible for managing large amounts of both inbound and outbound calls in a timely manner. Routing calls to appropriate area by accepting ownership for effectively solving patient needs while keeping customer satisfaction at the core of every decision or behavior. Answer patient questions when within scope of practice.

Informing patients of their appointment time along with any necessary paperwork that may be needed for their appointments. Other duties as assigned by Director.

Requirements Include

• High School diploma or equivalent
• Previous Scheduling Center, customer service experience and/or related clinical environment experience preferred

The Scheduling Customer Service Rep - Dept of Primary & Specialty Care
- Full Time role at Knox Community Hospital is now open for applications in Mount Vernon, OH, United States.