Sales Associate

Introduction

Step into the vibrant world of retail at George Washington's Mount Vernon, where every workday is an adventure, and you are the key player in delivering an exceptional shopping experience! Working in retail here isn't just about selling products; it's about creating moments of joy and discovery for our visitors. The Shops at Mount Vernon are seeking candidates for our Sales Associate position to welcome and assist Mount Vernon’s one million annual visitors.

Successful candidates will have enthusiasm for working with visitors from all over the world and excellent guest-focused service skills.

$15.00 /hour

This is a year-round position with hours scheduled between 9:00 AM and 6:30 PM. Shifts are typically full 8-hour days, and we do not offer partial-shift staffing. Team members must be able to work a minimum of three days per week, with open availability, including the ability to work varying shifts from week to week and both Saturday and Sunday as needed.

Our scheduling model is flexible, and we do not schedule evening hours except during special events. Part-time team members work 16 to 30 hours per week, depending on business needs. You will be scheduled for at least one weekend day and at least two weekday shifts, though this may vary week to week. Your Mount Vernon management team will gladly work with you on pre-approved school or personal scheduling needs, when possible, and within operational requirements.

• Provide customers with best-in-class customer service, answering questions and handling sales as quickly and efficiently as possible
• Recover merchandise constantly, keeping products orderly and in good condition. Report any damages, empty packages, or other oddities immediately to the supervisor on duty
• Communicate any concerns or customer requests to the supervisor on duty
• Assist in annual retail inventory; assist Stock Supervisor with ticketing and folding duties as needed
• Participate in the maintenance of all sales locations including cleaning, dusting, pricing, and stocking of merchandise
• Other duties as assigned

• Previous sales/retail experience preferred
• Excellent communication skills and the ability to work well with others
• Must work well under pressure in a fast-paced environment
• Flexible days and hours, including weekends, evenings, and holidays as scheduled
• Dependability and punctuality are a must

• May be required to stand or walk for extended periods of time
• This position requires standing, sitting, walking, and using stairs.
• May be required to lift upwards of 20 lbs
• The associate must tour the mansion and Museum and Education Center at least once a year to be familiar with the property and mission

This role is performed in a retail or gift shop setting and involves frequent interaction with the public. The work environment can be busy and fast-paced, especially during peak visitor hours. The noise level is generally moderate.

The employee must be able to stand for extended periods, walk throughout the store, and use hands to handle merchandise, operate a cash register, and restock shelves. Occasional lifting of up to 25 pounds is required. Clear communication skills are essential.

• 403(b) Retirement plan with employer matching
• Employee recognition at 5 years of service
• Monthly employee events
• Employee referral program
• Flexible work schedule
• On-site Library
• Discount on Public Event Tickets
• Discount in the Mount Vernon Shops
• Discount at the Mount Vernon Inn and Food Court Pavilion
• Free parking

Mount Vernon is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law.

Mount Vernon will not tolerate discrimination or harassment based on any of these characteristics.