More jobs:
Member Experience Leader
Job in
Mount Vernon, Skagit County, Washington, 98273, USA
Listed on 2026-01-12
Listing for:
Anytime Fitness
Full Time, Seasonal/Temporary
position Listed on 2026-01-12
Job specializations:
-
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Join to apply for the Member Experience Leader role at Anytime Fitness
Job SummaryAnytime Fitness is seeking a driven and sales-focused Member Experience Manager to lead our gym to new heights. This role is perfect for an energetic leader who thrives on growing membership and personal training revenue while fostering a welcoming and engaging fitness community. As the face of the club, you will drive sales, establish community partnerships, and inspire a team to deliver exceptional experiences that keep members coming back.
Key Responsibilities- Proactively generate leads, conduct outreach, and close sales to grow gym membership and personal training services.
- Develop and execute strategies to meet and exceed membership and revenue goals.
- Build relationships with prospective and current members to enhance retention and upsell training services.
- Utilize sales scripts, follow-up processes, and CRM tools to track and convert leads.
- Actively network and build partnerships with local businesses, schools, and influencers to drive brand awareness and attract new members.
- Plan and execute community events, promotions, and engagement campaigns that increase club exposure.
- Promote Anytime Fitness’ mission through social media, referrals, and outreach initiatives.
- Work with and assist staff to ensure outstanding member experiences and sales performance.
- Develop a high-energy, results-driven culture focused on accountability, teamwork, and customer service.
- Participate in team meetings on sales techniques, service excellence, and gym operations.
- Manage daily club operations to ensure a clean, welcoming, and efficient facility.
- Monitor key performance metrics and implement strategies for continuous improvement.
- Ensure the club delivers an exceptional first impression to every visitor.
- Self-motivated, results-oriented leader with a passion for fitness and sales.
- Prior sales experience required (fitness industry experience is a plus but not necessary).
- Strong ability to connect with people, influence decisions, and close sales.
- Highly driven to meet and exceed performance goals.
- Excellent communication, organization, and time management skills.
- Comfortable with technology, CRM systems, and social media marketing.
- Availability to work flexible hours, including evenings and 1 or more Saturdays a month (shifts from 9am to 7pm).
- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Management - Industry: Staffing and Recruiting
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