Retail Sales Associate MOUNT VERNON - Riverside Dr Allin

Retail Sales Associate – MOUNT VERNON – Riverside Dr – Allin Avg. $52 – iMobile

We're a national Wireless Preferred Retailer with 200+ stores across the U.S. Since '93, we've delivered superior service and quality wireless products featuring the latest technology. As a recognized leader in the industry, we consistently provide the solutions and service our customers demand. Do you have what it takes to be an Archer? If so, read on.

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in-store.
• Sell side‑by‑side to find personalized solutions beyond the base device and service plan, including accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers and shared expertise.
• Approach service and sales needs with patience, honesty and empathy.
• Become proficient in digital tools designed to enhance interactions and onboarding, actively demonstrating coverage, plans and troubleshooting.
• Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Build relationships with and partner with employees across channels, resolving issues and creating a seamless customer experience.
• Identify and hand off small business leads, develop strong peer relationships and maintain accountability for company success.
• Provide first‑class customer experience while enjoying the work environment.

• A strong desire to learn and master the skills required for customer advocacy and build meaningful connections.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices while resolving customer issues.
• Effective at balancing customer experience and performance goals.
• Minimum 6 months of customer service and/or sales experience; retail environment preferred.
• At least 18 years of age, high‑school graduate or GED.
• Ability to stand for long periods, lift objects up to 25 lbs, and reliable transportation.
• Full‑time (40 hrs) or part‑time (20+ hrs) availability.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• A culture of care & excellence
• Health benefits for full‑time employees
• Monthly sales incentive programs, contests and rewards.

Arch Telecom embraces the diverse workforce that fuels our success. Employees with diverse perspectives, backgrounds, and experiences help us better reflect the communities we serve resulting in a superior customer and employee experience. We welcome everyone to our team.

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