CPS Social Service Supervisor - Mt. Vernon

CPS Social Service Supervisor 5 (SSS5)

Our vision is to ensure that "All Washington's children and youth grow up safe and healthy—thriving physically, emotionally, and educationally, nurtured by family and community."

Job Title:

CPS Social Service Supervisor 5 (SSS5)

Location:

Mt. Vernon, WA - Region 3 This full-time permanent position requires time in the field and the office. This position will travel within their assigned areas of work, and the incumbent may be required to travel with clients as cases require, as well as travel to attend training and meetings in other locations.

The Opportunity:

In this role, you will use your strong assessment and engagement skills to supervise Social Service Specialists. As a front-line supervisor, you will provide staff with advanced-level guidance and specialized case management knowledge to accomplish the agency's goals of child protection, permanency planning, and enhancing child well-being, ensuring child safety is at the forefront of all decision-making. This position is the supervisor within its unit, reviewing the work of frontline department employees responsible for investigating and intervening with families where there are allegations of child abuse, neglect, and/or abandonment.

The primary function of this position is to provide supervisory duties to positions responsible for determining if children are safe with their families and caregivers, intervening to protect unsafe children, and developing a case plan with the family and caregivers to remedy the situation so families can safely parent their children. This position provides frontline workers with on-the-job training, mentoring, feedback, coaching, and consultation, including field observations and modeling of case management skills and techniques.

The unit supervisor is responsible for providing regular, thorough clinical reviews and consultations; monitoring assigned client cases; applying child welfare practice principles, laws, rules, and policies; and assessing and intervening in assigned workloads when necessary.

Some of what you will get to do:

• Supervise and mentor a unit of Social Service Specialists and complete casework.
• Provide mentoring, coaching, counseling, consultation, on-the-job training, and feedback.
• Manage and support Social Service Specialists in formal training plans who are transitioning to fieldwork.
• Perform quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
• Ensure Social Service Specialists document case activities and information gathered within the case file and FAMLINK electronic record.
• Prepare written staff performance evaluations utilizing the Performance Evaluation system.
• Consult with administrators and human resources regarding corrective or disciplinary action.
• Train new and existing staff to gather accurate and complete information, organize information, and make case decisions.
• Keep staff informed of policies, rules, and regulations affecting their jobs and the children and families they serve.
• Provide consultation and oversight to ensure accurate application of the child safety framework.
• Review and revise service referrals, letters, court reports, and assessments.
• Review case activities with parents and relatives to establish case goals, identifying services for the family.
• Initiate payments within Fam Link for child placement and child/family services.
• Coordinate with other supervisors to ensure appropriate coverage for the office.
• Participate in supervisory, administrative, and individual meetings and conferences.
• Attend and testify in Superior Court.

Required Qualifications:

Eight (8) years of paid social service experience
* AND 30 semester or 45 quarter credits in a Social Services discipline. OR A…