General Practice Care Coordinator​/Receptionist

Meddygfa Glan Cynon are looking for a full-time medical care navigator to join our busy, friendly practice team. The applicant must be enthusiastic and caring. We are seeking a highly motivated, hardworking individual with excellent communication skills, who can work within a team but also under their own initiative. The hours may be flexible but will range from 8.30 - 6.30 Monday to Friday.

The role is for 37.5 hours per week split across duties

The main duties of the post will be dealing with patients in a polite and confident manner, answering the telephones, issuing prescriptions, liaising with clinicians and team members, and some administration work. This role will require a sensitive, empathetic manner.

Meddygfa Glan Cynon is a proactive and friendly practice serving over 10,000 patients in the Mountain Ash. We have a large, lively team, who enjoy having a bit of fun as well as working hard. It is busy but also rewarding and the reception & administrative team are valued colleagues within the organisation.

Welcoming patients and visitors, in person or on the telephone.

Answering and/or referring enquiries appropriately.

Maintaining confidentiality of personal information.

Assisting in maintaining the smooth running of the reception office by carrying out general administrative and reception tasks.

Contribute to the team effort by working effectively as a valued team member.

• GCSEs in English and Maths
• Able to use computer systems, Microsoft Office
• Holding a Level 2 NVQ
• A Level 2 Certificate in Medical Administration
• Ability to work with GP Computer systems

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.