Public Attendant
Listed on 2025-11-14
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Hospitality / Hotel / Catering
Public Areas Attendant $300 sign on bonus
Apply for the Public Areas Attendant role at Kessler Collection
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An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants, and experiences with a Bohemian twist. The collection’s captivating hotels feature curated art, original music, unique architecture and stories around every corner. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers’ learning, development, and well‑being.
We believe people want to be inspired!
- Marriott Employee Discounts Worldwide
- Medical, Dental, Vision Insurance
- Company‑Sponsored Life Insurance
- Short & Long‑Term Disability Insurance
- Tuition Reimbursement Program
- 401(k) with Discretionary Company Matching Contributions
- Employee Assistance Program
The overall objective of the Public Areas Attendant position is to maintain the cleanliness of public areas. The incumbent is responsible for cleaning public restrooms, dusting, vacuuming, emptying trash and keeping the public areas neat and tidy. They provide the highest level of service in support of the mission, core values, standards, and goals established by the company.
- Greet and interact with internal and external guests in a genuine warm and friendly manner using professional and Kessler standard nomenclature.
- Maintain the integrity of guests’ privacy, including confidentiality of personal information and key control.
- Maintain cleanliness of public areas to include furniture, fixtures, artwork, baseboards, window sills, floors, rugs, carpet, sinks, toilets and mirrors.
- Place items, such as furniture, throws, pillows, bathroom supplies and amenities in proper locations and in accordance with standard operating procedures.
- Clean public restrooms and maintain adequate supplies of products such as toilet paper, soap, lotions and paper towels.
- Dust, vacuum, mop public areas, including hallways, lobby, gallery, fitness center, spa, meeting rooms and offices.
- Use software program to communicate any deficiencies in public areas, such as remote controls, TVs, light bulbs, plumbing, soap dispensers and hand dryers.
- Work efficiently to meet daily requirements.
- Respond promptly to questions, concerns and special requests; follow up to ensure guests are satisfied.
- Solve problems proficiently.
- Secure lost items according to the standard operating procedure.
- Maintain a neat and organized work area.
- Maintain the integrity of company proprietary information and protect company assets.
- Maintain complete knowledge of equipment and property management systems and access according to specifications.
- Maintain complete knowledge and comply with company policies and procedures.
- Maintain neat, clean and professional appearance according to standards.
- Follow all company safety and security policies and procedures; report accidents, injuries and unsafe conditions.
- Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
- Develop and maintain a positive working relationship and support the team to achieve our goals.
- Attend required training and meetings.
- Perform other duties as assigned, planned or unplanned.
- Ability to perform all Public Area Attendant‑related tasks and proficiently use job‑related tools and equipment.
- Ability to remain calm in various situations, use sound judgment and effectively solve problems.
- Ability to read and interpret documents such as safety rules and procedural manuals.
- Strong written, verbal, and interpersonal skills.
- Ability to follow instructions, prioritize, and multi‑task.
- High school diploma, GED or related training equivalent – required.
- Minimum of 6 months of relevant work experience in a similar scope and title – required.
- Ability to communicate in the English language – preferred.
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Work Environment- Must be comfortable working in a shared space, with constant noise, without a private office.
- Must cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism and collaboration.
- Schedules may vary from week…
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