Jack Box - Restaurant Manager

Jack in the Box - Restaurant Manager at Giants Baseball & Softball Camps

Position Summary

Responsible for managing the overall operations of a Jack in the Box unit, using discretion in daily management decisions. Accountable for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise, developing a team to provide excellent internal and external service, building restaurant sales and profit, and ensuring compliance with policies, procedures, and regulatory requirements.

• Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels, implements training systems, identifies and promotes internal candidates, supports the “My Promise to You” and SPC initiatives, creates an employee‑friendly environment, and recognizes and rewards high performance.
• External Service: Manages daily activities to achieve operational excellence, ensures guests receive exceptional service and food quality, reviews and improves practices, maintains the brand image, and serves as a role model for guest service.
• Sales & Profits: Uses management information tools to analyze performance, identifies trends, implements improvement plans, focuses on increasing sales and profitability, and monitors costs and budget adherence.

• Demonstrates passion for the business, integrity, and a commitment to Jack in the Box culture and values.
• Provides strong leadership, motivates and coaches employees, and fosters development for promotion.
• Focuses on guest experience, exceeding expectations, and applying guest service techniques in a fast‑paced environment.
• Maintains awareness of food quality, safety, and cleanliness, and encourages the same among the team.
• Adapts to multiple demands, manages change, prioritizes tasks, and exercises independent judgment.
• Performs related duties as required, assigned, and directed.

• Education: High School Diploma, G.E.D., or equivalent required; associate’s or bachelor’s degree preferred.
• Experience: 1+ year as an Associate Manager or 2 years as a First Assistant Manager (internal promote), or minimum 3 years managing a service concept with full P&L responsibility (external recruit). Must be 100% certified in all workstations.
• Knowledge/Skills/Abilities: 18+ years old, completed Restaurant Manager training, Serv Safe certified, proficient in English, basic math, analytical, organizational, and planning skills. Valid driver’s license, insurance, and personal vehicle for business travel. Demonstrates integrity and ethical behavior.
• Physical Requirements: Stand, walk 85%-95% of shift; lift 10‑65 lbs; operate equipment, drive vehicle, and use computer keyboard.

• Customer Focus
• Dealing with Ambiguity
• Learning on the Fly
• Problem Solving
• Composure
• Confronting Direct Reports
• Developing Direct Reports & Others
• Ethics and Values
• Hiring and Staffing
• Integrity and Trust
• Managerial Courage
• Motivating Others
• Priority Setting
• Drive for Results
• Self‑Knowledge
• Sizing Up People
• Building Effective Teams
• Managing Vision and Purpose

Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of this job.

Any applicant who is offered and accepts employment with this company will be required to review and sign an agreement providing that the company and the employee must submit most employment‑related disputes to binding arbitration and forgo proceedings before a jury in court.