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Director of Customer Experience & Strategic Accounts

Job in Mountain Home, Elmore County, Idaho, 83647, USA
Listing for: Inventive Group™
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Account Manager
  • Customer Service/HelpDesk
    Account Manager
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below

Inventive Group in Mountain Home, Idaho, is seeking a Director of Customer Service & Strategic Accounts to build and lead the customer service organization across all brands. You will set the standards, build the team, and own the service experience our dealers and customers get.

The role also drives performance-based outcomes with strategic accounts — quote turnaround, order accuracy, warranty resolution — and includes creating a formal career ladder, onboarding, and Lean practices across the

Consider building your career as a Director of Customer Experience & Strategic Accounts at Inventive Group™.

This posting is for the Director of Customer Experience & Strategic Accounts role at Inventive Group™, based in Mountain Home, , United States.

We are looking to fill the Director of Customer Experience & Strategic Accounts position at Inventive Group™ in Mountain Home, , United States.

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