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Senior Manager, GenAI-Driven Customer Experience Transformation

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Job Description & How to Apply Below
A global consulting firm is seeking an expert in customer support transformation. The role requires at least 10 years in customer service leadership with experience in cloud solutions and customer service platforms like Salesforce. You'll evaluate client offerings, lead teams in redesigning processes, and advise on new technology applications. The ideal candidate possesses strong leadership and analytical skills, and is adept at building client relationships in a fast-paced environment.

This opportunity offers significant growth potential and competitive compensation.
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Position Requirements
10+ Years work experience
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