Senior Customer Success Manager — AI Healthcare SaaS
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Success Management
Athelas in Mountain View, CA is seeking a Senior Customer Success Manager for Ambient to drive adoption and retention of the AI medical scribe product. You will own customer relationships across healthcare organizations, manage renewals, and partner with product and engineering to scale the workflow for 60+ EHR integrations.
The role requires 5–7+ years in SaaS customer success, strong communication, stakeholder management, and the ability to travel up to 20–30%.
Join us at NEXT Ai PRESS as our next Senior Customer Success Manager — AI Healthcare SaaS in Mountain View, CA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Mountain View, CA, United States.
This opportunity is part of our work in Sales.
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