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Senior Customer Success Manager — AI Healthcare SaaS

Listing for: NEXT Ai PRESS
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR

Job Description & How to Apply Below

Athelas in Mountain View, CA is seeking a Senior Customer Success Manager for Ambient to drive adoption and retention of the AI medical scribe product. You will own customer relationships across healthcare organizations, manage renewals, and partner with product and engineering to scale the workflow for 60+ EHR integrations.

The role requires 5–7+ years in SaaS customer success, strong communication, stakeholder management, and the ability to travel up to 20–30%.

This position is for the Senior Customer Success Manager — AI Healthcare SaaS role at NEXT Ai PRESS.

We would love to welcome a new Senior Customer Success Manager — AI Healthcare SaaS to our group in Mountain View, CA, United States.

For the Senior Customer Success Manager — AI Healthcare SaaS position at NEXT Ai PRESS, we are reviewing applications now.

Position Requirements

10+ Years work experience
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