Product Manager - Gen SMB Credit

Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we solve our customers' most critical financial problems. We sit at the unique intersection of deep customer relationships, rich financial data, and powerful technology – poised to revolutionize access to capital. Our mission is to unlock fair credit access for all.

Become the de-facto, seamless one-stop-shop where consumers and small businesses never question their access to capital – be it loans, lines of credit, or trade payment terms. Bringing clarity to an opaque credit system, helping users to graduate to better credit offers, and solving their cash flow problems is the intersection at which you would operate.

Join Intuit's Fintech product team as a Staff Product Manager and be the architect of our lending future. You will play a pivotal role in realizing our bold vision: transforming Intuit into a destination lender where best-in-class credit access becomes a primary reason users join and stay within the Intuit ecosystem. Leverage our unparalleled data assets (Turbo Tax, Quick Books, Credit Karma) and AI/GenAI capabilities to build a unified, compelling lending platform that deeply integrates across our products, making Intuit indispensable in their financial lives.

Responsibilities

• Define the Destination Lender Strategy: Craft and evangelize the product vision and strategy to position Intuit as the primary lending destination for consumers and SMBs. Make lending a core acquisition driver and ecosystem differentiator.
• Build the One-Stop Credit Platform: Own the end-to-end strategy and execution for a unified lending platform offering loans, lines of credit, and trade credit solutions. Create a seamless, integrated experience that feels native across Turbo Tax (e.g., refund advances, debt consolidation), Quick Books (e.g., cash flow-based financing, supplier payments), and Credit Karma.
• Leverage the Intuit Data Moat: Champion the innovative use of unique Intuit ecosystem data (income, cash flow, tax, business health, credit) combined with AI/GenAI to deliver hyper-personalized offers, instant decisions, fairer risk assessment, and superior customer experiences that only Intuit can provide.
• Drive Ecosystem Synergy: Identify and execute on high-impact opportunities where lending deeply integrates with and enhances other Intuit products, creating powerful 'jobs to be done' solutions that increase overall customer value and retention. Make lending a reason to start and deepen an Intuit relationship.
• Lead Cross-Product Integration: Collaborate intensively with Product Leaders across Turbo Tax, Quick Books, Credit Karma, and Mailchimp to embed lending moments naturally and compellingly within their user journeys. Define the platform capabilities needed to enable seamless cross-product lending experiences.
• Champion Fairness & Access: Ensure our platform expands access responsibly, using AI and alternative data to serve underserved segments while rigorously upholding fairness, transparency, and compliance (Fair Lending, UDAAP).
• Own Platform Growth & Metrics: Define and track success metrics focused on ecosystem impact: user acquisition driven by lending, cross-product adoption/retention, platform utilization, total credit facilitated, customer satisfaction, and fair access benchmarks.
• Set the AI/GenAI Agenda: Drive the strategic application of AI and Generative AI across the lending lifecycle (personalization, automation, underwriting, risk, servicing) to create magical experiences and unmatched efficiency for customers.

Qualifications

• Strategic Platform Thinker: 7+ years of product management experience with a proven track record of building and scaling complex platforms or ecosystems, preferably in fintech, lending, payments, or financial services. Experience with marketplace or multi-sided platforms is a strong plus.
• Lending & Risk Fluency: Solid understanding of lending products (consumer/SMB loans, lines of credit, trade credit), credit risk principles, underwriting, and regulatory compliance.
• Ecos…