Server Lab Technician

Overview

Server Lab Technician role n to apply for this position.

Server Lab Technician (Assistant II - Lab Support)  will work with engineers across firmware, hardware, and systems teams to debug and resolve platform issues.

• Assemble, configure, and test server hardware platforms for bring-up.
• Install and configure operating systems (Linux, Windows, VMware) and drivers.
• Perform BIOS, CPLD, firmware, VR, and BMC installation/flashing, including chipset driver updates.
• Connect systems to network environments using DHCP/Static IP configurations.
• Receive and investigate hardware/software issues reported by engineering teams.
• Develop and implement debug tools and procedures to accelerate issue resolution.
• Perform root cause analysis of hardware/software failures and document findings.
• Maintain detailed documentation of hardware/software configurations, debug activities, and results.
• Train and mentor new engineers on debug procedures, tools, and platform setup.
• Support customers by troubleshooting and resolving platform-level issues.
• Stay current on emerging hardware, firmware, and software technologies.

• Strong understanding of computer architecture, operating systems, and firmware.
• Hands-on experience with Linux, Windows, and VMware OS installation and driver configuration.
• Proficiency in firmware/BIOS/BMC flashing and debug workflows.
• Experience with debugging tools, triage techniques, and system validation practices.
• Excellent analytical, problem-solving, and root cause analysis skills.
• Ability to work independently in high-pressure environments while collaborating effectively with cross-functional teams.
• Strong communication skills and proven ability to quickly learn new technologies.
• Work Environment:
  Noise levels may be high; noise-cancelling equipment may be required.
• This role requires an 18/7 support model, with potential for different shifts and weekends (40 Hrs / week).
• Remote or hybrid work is not supported for this position.
• Qualification:
  
  Bachelor degree in Electrical Engineering, Computer Engineering, or related field; 5+ years of experience in Data Center Server lab technician/validation & debugging; familiarity with hardware assembling, racking & stacking.

Role

Location:

California

Compensation Range: $38,000-$57,000

Full-time employees accrue paid vacation, sick leave, holidays, and eligibility for medical, dental, and vision insurance. Eligibility for 401(k) with employer matching. Company-paid life insurance, disability benefits, and optional supplementary plans. Some benefits vary by location.

UST is a mission-driven group with 29,000+ people in more than 30 countries. We value Humility, Humanity, and Integrity and are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We will consider applicants with arrest or conviction records where permitted by law.