Principal IT Engineer

Company Overview

is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with  once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with  at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.

More than 600+ consumer brands use  to verify communities and user segments to honor service and build more authentic relationships. ’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative.  is committed to “No Identity Left Behind” to enable all people to have a secure digital identity.

To learn more, visit (Use the "Apply for this Job" box below)..

is seeking a highly skilled and experienced Principal IT Engineer to lead the design, automation, integration, and improvement of IT systems across the organization. This role will serve as a senior technical leader and subject matter expert in multiple domains including endpoint engineering, network administration, systems integration and automation. The Principal IT Engineer will play a pivotal role in ensuring the reliability, security, and scalability of 's enterprise IT environment.

The ideal candidate is passionate about scalable, secure, and automated solutions in a modern, cloud-native enterprise environment. You will collaborate closely with IT, Security, and Engineering teams to design and implement solutions that enhance system performance, user experience, and operational efficiency at scale.

This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in‑office attendance.

• Architect, develop, and maintain endpoint management and configuration systems, including modern device management platforms such as Jamf, Intune, and MaaS
  360.
• Manage and support corporate network infrastructure, including switches, firewalls, VPN, and wireless networks, ensuring reliability and security across all office and remote environments.
• Design and implement systems integrations between SaaS platforms, identity providers (e.g., Okta), and internal applications.
• Develop compliance and configuration baselines for Windows, macOS, and network systems, ensuring policy enforcement and alignment with security benchmarks.
• Collaborate with Security, GRC, and Engineering teams to enforce secure configurations and remediate vulnerabilities across infrastructure and endpoint fleets.
• Evaluate, recommend, and integrate new technologies to streamline IT operations, improve security posture, and enhance system observability.
• Serve as an escalation point for complex technical issues spanning endpoints, networks, and system integrations.
• Maintain technical documentation, runbooks, and architectural diagrams.
• Drive incident response, root cause analysis, and post‑incident reviews for IT infrastructure and endpoint systems.
• Implement solutions using scripting and programming languages such as Bash, Power Shell, Python, or Go.
• Serve as a technical lead and mentor to other engineers and administrators within the IT team.

• 10+ years of experience in IT or relevant technical sector roles.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field—or equivalent practical experience.
• Expert‑level proficiency designing and maintaining software deployment and installation frameworks.
• Experience designing endpoint configuration aligned to security frameworks in production environments.
• Expertise in designing and implementing secure, identity‑aware, access strategies.
• Proven ability automating complex processes in an enterprise environment.

• Experience managing and securing remote‑first, cloud‑native enterprise environments.
• Hands‑on experience utilizing Git-based version control.
• Proven track record of diagnosing and resolving complex endpoint‑related technical issues in large‑scale…