Senior Incident Commander

Who we are

Aurora’s mission is to deliver the benefits of self‑driving technology safely, quickly, and broadly.

The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.

At Aurora you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on Linked In.

Bringing self‑driving vehicles to our roads is the most transformative opportunity of our generation. Aurora is taking a fresh start with the development of self‑driving technology, combining excellence in AI, rigorous engineering, and a team with decades of experience building robots that work.

Led by a team of seasoned experts, our mission is to deliver the benefits of self‑driving technology safely, quickly, and broadly. We are designing the software and hardware to power the transportation of our future that will make our roads safer, give more people access to mobility, and reduce congestion and pollution in cities – improving the quality of life for all.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

As a Senior Incident Commander, you are a specialist on the front lines of Aurora’s enterprise‑wide technical incident response function. Your scope is expansive, encompassing not only our autonomous vehicle platform but also the critical on‑vehicle systems, enterprise IT infrastructure, and the supporting Network and Security Operations Centers (NOC/SOC). This role is modeled after established emergency management frameworks, focusing on strong command and control during critical events that span this interconnected ecosystem.

Operating with a high degree of autonomy, you will take operational leadership of the tactical response to complex, high‑severity incidents across our software, hardware, IT, and cybersecurity domains. This is a critical, hands‑on command role where you will leverage your deep operational expertise and command presence to orchestrate a multi‑disciplinary response, make decisive real‑time decisions, and coordinate all stakeholders to safely and efficiently resolve events.

You will act as a key member of the 24 x 7 Incident Management Team, not only managing active incidents but also designing and executing projects to proactively mature our response capabilities and observability.

• Lead Incident Command: Lead as the Incident Commander by establishing command and control over technical cross‑functional incidents. You will orchestrate response efforts, make decisive real‑time decisions, and establish a common operating picture for all stakeholders.
• Manage Escalations & Stakeholders: Manage and prioritize escalations, ensuring targeted stakeholder representation (Software/Hardware, Cybersecurity, Network, IT, Legal, Ops, Safety, Policy, & Communications) throughout the incident lifecycle.
• Drive Continuous Improvement: Lead thorough incident retrospectives to accurately document events and identify root causes. You will define actionable follow‑ups and track their implementation to continuously enhance safety, efficiency, and overall incident response capabilities for our distributed team, ensuring lessons learned are integrated back into processes.
• Develop Cross‑Functional Partnerships: Develop robust cross‑functional partnerships to proactively understand stakeholder concerns during events. You will collaborate closely with a wide variety of technical teams, providing critical support and guidance during real‑time incident response to maintain seamless 24/7 coverage.
• Deliver Executive Communications: Deliver executive‑level communications on active incidents and present comprehensive analyses of important outcomes, trends, and strategic insights from past events to leadership and a global audience.

• Experience: 5+ years of direct…