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Cloud Technical Resident, Cloud Academy

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Intel Corporation
Full Time position
Listed on 2025-12-16
Job specializations:
  • IT/Tech
    Cloud Computing, Technical Support, IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

About the Role

The Cloud Technical Resident role is part of the Google Cloud Academy – Technical Residency Program. This fast-paced full-time 9-month program offers practical learning, mentorship from excellent customer-facing staff, and certification in Google Cloud products & services, providing an opportunity to learn from Google’s technical and non-technical teams and see how we transform businesses in the digital world.

Responsibilities

  • Help Google Cloud customers meet their business goals by providing strategic solutions and recommending digital transformation.
  • Improve product feature offerings by providing customer feedback to internal cross-functional teams including Product Management and Engineering.
  • Help develop recommendations for solution architectures and consulting services.
  • Guide customers through the entire innovation lifecycle, building strategic roadmaps and driving achievement of key milestones.
  • Solve customers’ operational issues through problem solving and technical troubleshooting, working with internal teams to drive resolution.
  • Help customers get answers to product questions.
  • Minimum Qualifications

    • Bachelor’s degree in relevant STEM field (e.g., Computer Science, Information Systems, Management Information Systems) or equivalent practical experience.
    • Experience in Databases, Web Technologies, Machine Learning/AI, or Cloud Foundations (e.g., cloud computing, GCP, or similar) through certifications, internships, coursework, or relevant practical experience.
    • Experience working in customer service, presenting to clients, or in a leadership role within a school or volunteer organization.
    • Ability to communicate in Korean and English fluently to support client relationship management in this region.

    Preferred Qualifications

    We focus on connecting early-career professionals with opportunities that match their skills and goals through our AI-powered, mobile-first platform, featuring gamified skill validation, personalized career paths, and smart matching. Our goal is to help you land a job and set you up for a career you’ll love.

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