Audio Partnerships Manager

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Better Help is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever.

And we’re not stopping there – as the unmet need for mental health services continues to grow, Better Help is committed to being part of the solution.

As the Audio Partnerships Manager – Int’l English‑Speaking Markets at Better Help, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. We seriously invest in our team’s well‑being and professional development, because we know that business and individual growth go hand‑in‑hand.

Better Help is the largest Podcast advertiser in the world, and we’re looking to expand our audio in Radio & Digital Radio. We’re looking for someone to help us continue & scale our podcast, radio and digital radio advertising strategies in our non‑US, English‑speaking markets (UK, CA, IE, and AUNZ). You are data‑driven first. You are deeply knowledgeable in how the industry operates.

You are familiar with all the tracking ins and outs and managing these channels. You come from a performance and direct response background with an eye for brand and understanding how to craft messaging to our audience. You are organized and manage hundreds of shows from a performance and operational standpoint.

• Report to the Senior Director of Growth Marketing to help manage planning, deploying, maintaining, monitoring, analyzing, optimizing and expanding our podcast, radio and digital radio advertising in our non‑US/ESG markets in order to scale the business.
• Work alongside a great audio team comprising an ad ops specialist, a US Strategist, and an EU Strategist (you will be the English‑Speaking Int’l Specialist).
• Grow Betterhelp’s key metrics (members, ROAS, ROI, brand awareness, affinity, etc) by exploring and testing new networks, shows and audio advertising.
• Build new media plans comprising podcast, radio and digital radio in each market, and seeing the campaigns through to execution, measurement and optimization.
• Manage our roster of existing audio partnerships across Podcast, Radio & Streaming.
• Continually strive for higher volume and better margins with ongoing optimization.
• Maintain weekly show reporting and improve upon reporting processes for better campaign management.
• Work with the Ad Ops Specialist to maintain QA solutions for campaigns for creative, compliance & performance.
• Assist our Ad Ops Specialist in data entry and campaign management ranging from keeping track of IOs to billing.
• Maintain and further develop our agency and network relationships.
• Work with AP to get invoices paid on time.
• Enjoy great teamwork, have lots of fun, and take pride in building a world‑class business that makes a difference in people’s lives.
• Bring the big ideas.

• You will not worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will not be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will not be bogged down by office politics, ego, or bad attitude. Only positive, pleasure‑to‑work‑with people are allowed here!
• You will not get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Better Help is based in California but we're a fully remote team. For those in the UK or EU, you'll work your local hours but ask that a portion of your working hours overlap with our US team to ensure effective collaboration. Employees may also be asked to visit our San Jose, CA office (up to three times per year) to…