UX Design​/Creative Ops Program Manager

Job Description

The team in Search UX researches, designs, builds, and improves user experiences across Search to earn user trust and improve user satisfaction.

• Gathering updates from team members, maintaining project timelines, roadmaps, and other documentation to ensure projects stay on track.
• Identify dependencies between programs managed. Identify where our prioritization could be better with clear rationale.
• Support UX lead to deliver organized and clear documentation of scope, project plans, and reviews/feedback for multiple stakeholders at varying stages and altitudes.
• Manage communications within the core and extended project teams, as well as functional and regional leaders where required. This includes requesting assets, acquiring feedback, organizing action items and securing approvals.
• Provide regular updates to the UX PgM Lead, highlighting progress, challenges, and potential solutions. This role involves aple context-switching so reporting updates is vital for success and efficiency.

• 8+ years of Program Management experience in UX Design / Product Operations.
• Thrives in ambiguity and creates order out of it; solution oriented.
• Proactive;
  Self-starter and can drive work independently.
• Experience navigating competing and changing priorities in a fast paced environment.
• Organized and detailed oriented.

• Project management: Lead day to day operations across a high performing UX and cross-functional team including project management (task tracking, milestone tracking, resourcing, prioritization, managing escalations) to maintain velocity and deliver on roadmaps.
• Process improvement: Partner with UX leads and PgM leads to identify project and program level obstacles, design and implement solutions, and support process improvements that increase velocity, cohesion, and team performance.
• Cross-team cohesion: Clearly and consistently coordinate and communicate across teams working toward shared goals to ensure shared knowledge, alignment, and cohesion that improves team effectiveness and product quality.

• Bachelor’s Degree or equivalent experience..

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit  () .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.